Privacy Policy
Last updated: September 8, 2026
Hazelwood Carpenters is a service-area carpentry business serving Hazelwood, Missouri and nearby approved communities. You can reach us by phone at 314-916-4906. This Privacy Policy explains what information we collect through this website, why we collect it, how it is used, and the choices you have.
Information We Collect
When you submit a contact or estimate request form on this website, we collect the following information:
- Full Name — so we know who to ask for and how to address you.
- Phone Number — so we can call or text you about your request.
- Email — so we can follow up in writing.
- Address — the customer or project address where the carpentry work would be performed.
- Service Request — the type of carpentry service you are asking about.
- SMS consent selections — whether you opted in to marketing text messages and/or non-marketing text messages. Each consent is recorded separately.
We also automatically collect basic website analytics information, such as the pages you visit, the referring URL, your approximate device type, browser user agent, and the date and time of your visit. Where cookies or similar technologies are used, they help the website function and help us understand how it is used.
Why We Collect Information
We use the information you submit to review your service request, understand the scope and location of your project, and contact you about your request. We use website analytics information to improve the website and its content. We do not sell the information you submit through our forms.
How Service Requests Are Handled
When you submit a form, your contact details, project address, and service request are reviewed by Hazelwood Carpenters so we can respond to your inquiry. The source page you submitted from and the service request default may also be recorded to help us understand your request.
Text Messaging and Consent Records
If you check one or both of the optional text messaging consent boxes on a form, we record that consent. Marketing consent and non-marketing consent are separate, and each is saved independently. Consent is not a condition of submitting a form or requesting an estimate — you may submit a request with neither box checked. You can change your mind at any time by replying STOP to a text message or by calling us.
How Information May Be Shared
Hazelwood Carpenters may use service providers or subcontractors to support business operations and customer service, such as tools that help us manage contact information and respond to requests. These providers may have access to information needed to perform those limited functions and are expected to handle it appropriately.
Mobile Information Non-Sharing Notice
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors providing support services, such as customer service, is permitted. Text messaging originator opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes.
Website Analytics and Cookies
This website may use cookies or similar technologies to support basic functionality and to collect aggregate analytics about usage. You can control cookies through your browser settings. Disabling cookies may affect some website features.
Data Security
We take reasonable steps to protect the information collected through this website. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Opt-Out
You may choose not to submit a form. If you have consented to text messages, you can opt out at any time by replying STOP to a message, or by calling us at 314-916-4906. You may also request HELP by replying HELP to a message.
Policy Changes
We may update this Privacy Policy from time to time. The “last updated” date above reflects the most recent revision. Continued use of the website after changes constitutes acceptance of the updated policy.
Contacting Us
If you have questions about this Privacy Policy or how your information is handled, call Hazelwood Carpenters at 314-916-4906 or visit our contact page. See also our Terms & Conditions.